Passenger and hand baggage screening
We know that our security agents are your airportʼs representatives. There is a fine line between maintaining high-level security and making passengers feel like valued customers. I-SEC security agents are trained to perform thorough security screening while keeping passenger interference to a minimum. At I-SEC, we believe the key to an efficient and professional operation is highly motivated personnel. We focus our resources on achieving and maintaining this goal. We are committed to 100% staffing, highly security-minded personnel, agreed passenger flow rates and passenger satisfaction.
- Security agents trained above and beyond mandatory requirements
- Trained in behavioural observation to spot suspicious passengers
- Trained in hospitality to ensure strict but friendly service
- Travellers treated as customers rather than passengers
- Comprehensive recruitment and HR policies to achieve high motivation
- Efficient planning for optimized use of personnel and 100% delivery
- Focused on performance and cost-effective operations
- Quality monitoring and supervision with regular security tests and drills
